Troubleshooting
- Can I block ads on my device?
- Can I delete my personal information?
- Can't sign in
- Do Not Sell My Personal Information
- Find my device model and OS version
- Having issues signing in through TV provider
- How can I give feedback on ads?
- How do I cancel my subscription?
- How do I change the language?
- How do I enable closed captioning if I access the programming on an application?
- How do I enable closed captioning if I access the programming through my desktop web browser directly on the network's site?
- How do I enable closed captioning on the app?
- How do I enable closed captioning on this website?
- How do I get help accessing the content on this service?
- How do I get help on closed captioning?
- How do I update my device software?
- How does this website accommodate accessibility guidelines?
- How to clear the cache on my device?
- I am getting an error that TBS is not included in my TV package.
- I am having trouble playing live video on my desktop, are there any other steps I can try to resolve my issues?
- I can not find a show, series, episode, or movie.
- I do not live in the U.S. or its territories., why can’t I use the TBS app or website?
- I don't see a cast icon.
- I don't see closed captioning in a program.
- I need help with using accessibility tools.
- I'm getting automatically signed in.
- I'm getting automatically signed out.
- I'm having trouble casting.
- I'm receiving "Not authorized to view content" error message for live stream, but TV provider confirmed I am.
- I'm receiving 'Not Authorized' error message saying TBS is not included in my package.